How can I contact Hugh Bayley?  If you live in the City of York constituency, you can contact me by writing to me at my York office, 59 Holgate Road, York YO24 4AA. Alternatively, you can telephone my office on York 623713 or email me at: bayleyh@parliament.uk

Can members of the public visit the House of Commons?
Yes. I can obtain tickets for visits to the House of Commons and the House of Lords, although these are sometimes in great demand and it is not always possible to get tickets for the day you want them. If you would like tickets for one of the galleries, please telephone my Westminster office on 0207 219 6824 and I will try to arrange these for you.  I can also arrange tours of the House of Lords and the House of Commons and up Big Ben with an official tour guide. Tours are free of charge but must be booked through my office. Please email me at bayleyh@parliament.uk for more information.

How do I nominate somebody for an honour?
Nominations may be made by any person(s) by completing a nomination form and forwarding it to the Nominations Unit at the Cabinet Office. There are no deadlines for the receipt of nomination forms but their consideration is likely to take at least 12 to 18 months. It is normal for awards to be made to people who are still active in the areas to which their nomination relates. Honours Lists are published at New Year and on the Queen's Birthday. Nominators will need to check the published list in national newspapers to see if their nominee is successful. Nomination forms can be obtained either from my office or by writing to: The Nominations Unit, Ceremonial Branch, Cabinet Office, Ashley House, 2 Monck Street, London SW1P 2BQ (tel.020 7276 2777).

How can I get Hugh Bayley to come and talk to my local group?
It is important that I keep in touch with local organisations and I am always happy to come and meet groups that are based in the York constituency, for example, disability groups, pensioners' organisations, local businesses, schools, youth clubs, church groups, etc. If you would like me visit your organisation, or help you with a local launch, etc., please contact my office on York 623713.

How can I contact the Council?
The Council can be contacted by telephoning York 613161 and asking to speak to the appropriate department. They will also be able to tell you the names and details of your local councillors. Alternatively you can look on the Council's website: www.york.gov.uk

Can you help with my legal problem?
I cannot act as a substitute for a solicitor. However, I can discuss an issue of a legal nature and perhaps point you in the right direction for expert advice. For expert legal advice you should get in touch with a solicitor or the Citizens' Advice Bureau. To make a complaint about your solicitor, you can contact the Office for the Supervision of Solicitors, Victoria Court, 8 Dormer Place, Leamington Spa, Warwickshire, CV32 5AE, telephone 01926 820082/3.

How do I contact my local Citizens' Advice Bureau?
York Citizens' Advice Bureau is at 3 Blossom Street, just by Micklegate Bar. Their telephone number is York 636066. The CAB is open Mondays, Tuesdays, Thursdays and Fridays from 9.30 a.m. to 3.30 p.m. and on Wednesdays from 4.30 - 7.00 p.m.

How can I complain to the Ombudsman?
The Parliamentary Ombudsman investigates complaints by members of the public who have suffered an injustice through maladministration by government departments or certain public bodies. Usually the Ombudsman expects you first to have put your complaint to the department or body concerned. If you want to complain to the Ombudsman, you MUST do this through your MP. Further details can be obtained from your MP's office or from the Ombudsman's office at Church House, Great Smith Street, London SW1P 3BW, telephone 020 7276 2130.
The Local Government Ombudsman investigates complaints about councils and local authorities such as education appeal panels, police authorities, Environment Agency, etc. For this area, the Local Government Ombudsman can be contacted at Beverley House, 17 Shipton Road, York YO30 5FZ, telephone York 663200.

How can I apply for a postal vote?
The law now allows anyone included in a Register of Electors to apply for a postal vote without the need to give any reason or to have the application countersigned. If you would prefer to vote by post instead of going to a polling station you should contact Electoral & Civic Services, The Guildhall, York YO1 9QN, telephone (01904) 551050 or 552032, and ask them to send you an application form. Alternatively contact York Labour Party on (01904) 622925, or email me on bayleyh@parliament.uk for an application form. Your form should be returned to Electoral & Civic Services no later than 5 p.m. six working days before polling day.